The current processing time for ready stock orders is 2-5 working days, while pre-order items will take 3-5 weeks.
Do note that I include personalised notes in the packaging using the name provided by the customer during checkout. This is the name that will be on the shipment label.
- If you plan to gift your order to someone else, do let me know in the checkout notes and I will either replace or exclude names in the packaging.
- If you would like me to address you by a preferred name that differs from the name on the shipment label, do let me know in the checkout notes as well. Stay safe!
Shipping details:
All orders will be shipped with Singpost Registered Mail (Local/International) and will come with a tracking number.
Shipping costs for figurines only:
| Country | Shipping costs | Estimated delivery time |
|---|---|---|
| Singapore | USD 2.5 | 1 - 3 working days |
| Malaysia, Indonesia, Vietnam, Thailand, Philippines, Hong Kong, Taiwan, China, Japan, Korea | USD 7 | 10 - 30 working days |
| Everywhere else | USD 11 | 10 - 30 working days |
Shipping costs for orders including keycaps:
| Country | Shipping costs | Estimated delivery time |
|---|---|---|
| Singapore | USD 4 | 1 - 3 working days |
| Malaysia, Indonesia, Vietnam, Thailand, Philippines, Hong Kong, Taiwan, China, Japan, Korea | USD 11 | 10 - 30 working days |
| Everywhere else | USD 14 | 10 - 30 working days |
* Shipping times may be longer during festive periods like Christmas, New Years etc.
Taxes & additional charges:
The buyer will be responsible for any tax charges. This includes:
- Online sales tax: Applies to US-based customers. The percentage is dependent on the state, and the tax is remitted by BigCartel (this site's e-commerce host).
- Customs/duty tax: Applies to certain international orders. Some countries charge additional customs tax for orders exceeding a specific value. Do be aware of your local duty rates for international imports.
Countries/orders I've previously sent to that have been subjected to duty tax:
- Malaysia: Orders that exceed MYR500.